Terms of Use
These terms establish the general rules for using the Purple Dragonfly Design LLC website and purchasing or requesting our products and services.
1. Acceptance of These Terms
By accessing or using this website, you acknowledge that you have read, understood, and agree to these Terms of Use.
If you do not agree with these terms, please do not use the website.
2. About Our Products
Purple Dragonfly Design LLC offers personalized and custom-made products, which may include apparel, headwear, drinkware, stationery, paper goods, gifts, and merchandise.
Because many products are customized, the final appearance may vary slightly from digital previews due to product materials, printing processes, screen settings, sizing, and other production factors.
3. Custom Orders
Customers are responsible for providing accurate information for their orders, including:
- Names and spelling
- Dates
- Text
- Sizes
- Colors
- Images
- Logos
- Design specifications
- Shipping information
Please carefully review all information before approving a custom design.
Purple Dragonfly Design LLC is not responsible for errors resulting from incorrect information supplied or approved by the customer.
4. Customer-Provided Artwork
Customers may submit artwork, photographs, logos, graphics, text, or other materials for customization.
By submitting these materials, you represent that you have the necessary rights, permissions, or authorization to use them for the requested purpose.
Purple Dragonfly Design LLC reserves the right to decline an order involving content that may infringe intellectual property rights or violate applicable laws.
5. Intellectual Property
Unless otherwise stated, the website, branding, logos, graphics, photographs, written content, original designs, and other materials created by Purple Dragonfly Design LLC remain the property of the business or its respective rights holders.
You may not reproduce, copy, modify, distribute, sell, or commercially exploit our original content without appropriate permission.
6. Customer Responsibility
You agree to use our website and services lawfully and responsibly.
You may not use our services to create or distribute content that violates applicable laws or infringes another person's intellectual property, privacy, or other rights.
7. Pricing & Availability
Product availability, pricing, production times, and service offerings may change without notice.
We reserve the right to correct pricing, description, availability, or other errors and to cancel or modify an order when necessary.
8. Orders & Payment
An order may not be considered confirmed until the required information and payment or deposit, where applicable, have been received and accepted.
For custom or larger projects, additional terms, deposits, approvals, or payment requirements may apply.
9. Cancellations & Changes
Because personalized products are created specifically for each customer, cancellations or modifications may be limited once production has started.
Any applicable cancellation, refund, or revision terms should be confirmed before production begins.
10. Website Content
We make reasonable efforts to keep the information on our website accurate and current. However, we do not guarantee that every piece of information will always be complete, accurate, or error-free.
Product images and digital representations are provided for illustrative purposes and may differ slightly from the finished product.
11. Third-Party Services
Our website or services may rely on third-party platforms for functions such as payments, shipping, website hosting, analytics, or other services.
Third-party services are governed by their own terms and policies.
12. Limitation of Liability
To the extent permitted by applicable law, Purple Dragonfly Design LLC will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded.
13. Changes to These Terms
We may update these Terms of Use from time to time. Changes will become effective when the updated terms are posted on this page unless otherwise stated.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.
